PRIVACY POLICY
Privacy Policy
Effective 26th January 2025
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1. Introduction
This Privacy Policy outlines how Matt Williams PGA Professional ("we", "us", "our") collects, uses and protects your personal information when you interact with us for golf coaching services. By engaging with our services, you consent to the practices described in the policy.
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2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
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Name
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Email address
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Phone number
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Billing address
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Emergency contact information
2.2 Payment information
Credit/debit card details (processed securely by a third-party payment provider)
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2.3 Service Information
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Lesson history, performance progress and feedback
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Scheduling and attendance details
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2.4 Technical Information
Website usage data (e.g., cookies, IP addresses, browser type) if you visit our website
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3. How We Use Your Information
We collect and use your information for the following purposes:
3.1 To schedule and provide golf lessons and related services
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3.2 To communicate with you regarding lesson details, updates and promotions
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3.3 To process payments securely
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3.4 To improve our services, including analysing lesson progress and feedback
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3.5 To comply with legal obligations or resolve disputes
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4. How We Protect Your Information
We take appropriate security measures to safeguard your personal information including:
4.1 Secure storage of personal and payment data
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4.2 Limiting access to your information to authorised personnel only
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4.3 Using secure payment gateways for transactions
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Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
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5. Sharing Your Information
We do not sell, rent, or trade your personel information to third parties. However, we may share your information in the following cases:
5.1 With services providers or business partners who assist in delivering our services (e.g., payment processors).
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5.2 When required by law or to comply with legal processes
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5.3 To protect the rights, safety or property of Matt Williams PGA Professional, our customers and others
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6. Your Rights
You have the right to:
6.1 Access and review the personal information we hold about you
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6.2 Request corrections or updates to your information
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6.3 Request the deletion of your data, subject to legal or contractual obligations
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6.4 Opt out of marketing communications at any time
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To exercise your rights, please contact us using the details provided
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7. Cookies and Website Usage
If we operate a website, we may use cookies to improve user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
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8. Data Retention
​We retain your personal information only for as long as necessary to provide our services and meet legal obligations. Once no longer required, we securely delete or anonymise your data.
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9. Privacy for Minors
Our services are intended for individuals aged 18 and above. For participants under 18, we require consent from a parent or legal guardian to collect and process their information.
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10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated directly. Please review this policy periodically
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11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Matt Williams
07773 373000
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By engaging with our golf coaching services, you acknowledge and agree to this Privacy Policy